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*You can find the Contact Us icon in the bottom left corner.

Express orders are usually delivered in around 10 to 15 business days.
Some orders may take more than 15 days.
Ocean freight orders are usually delivered in about 45 to 60 working days, depending on the delivery address, the delivery time will vary.
All shipments will be arranged with the customer through the carrier and require a valid daytime phone number.

We accept order changes, but please contact us within 24 hours.
If you require additional parts, please submit a new separate order.
Please note that changes to your order cannot be made once it has been shipped.

If you find that the goods are damaged or missing when signing for them, please indicate "the goods are damaged or some parts are missing" on the receipt form, and provide us with photos of the outer packaging of the goods and all parts.
We will file a claim with the freight company, and the payment will be returned to you if the claim is approved.
Please contact us via WhatsApp and mail.click here.
(we will contact the warehouse so please allow extra time to respond)

Used parts and parts damaged due to improper installation will not be accepted for return or refund. If replacement is required,
all replacement parts must be repurchased.
We will not send replacements for free.
Please refer to the return policy.

We do not charge sales tax, but if customs duties are required when the goods are cleared, it will be paid by the buyer.

When signing for the goods, please pay attention to check the outer packaging of the goods.
If the outer packaging is damaged, please indicate it on the receipt when signing for it and take a photo as proof.
Then contact us and provide us with photos of the receipt documents, product packaging photos, and product photos.
We will assist you in filing a claim with the freight company. Because we purchase transportation insurance for all goods.

If you refuse to sign for the goods, we will not be able to refund the purchase price.
Refusing to sign for more than 3 days will be automatically defined as abandonment of the goods and the goods will be destroyed.

Tracking numbers are typically provided within 2 to 3 business days after your order ships.
(For some orders, it may take more than 3 days) All tracking numbers will be emailed to the email address you provide at the point of sale.

We do not offer replacement parts for a single product. All products sold are whole.

Most of our parts (but not all) come with a 1-year warranty, excluding wear parts.
If a part fails during the warranty period, please contact us.
We will provide you with replacement maintenance parts.

Most return refunds are processed within 14 days or less after the warehouse receives them back.
Some refunds may take longer. Credit card refunds may take up to 2-5 business days to show up on your statement AFTER we process the credit.
This is beyond our control. All refunds are applied in the same manner you paid (e.g., if you paid with a check, you will receive a check refund).
You should receive an e-mail the day your refund is processed.

Refunds will be issued on the part itself minus any discounts. Outgoing shipping charges are not refundable for any reason.
Your total refund amount will be listed on your refund e-mail.

All items must be in new resalable condition. We cannot accept items that have been used, installed, or disassembled.

Express orders are usually delivered in around 10 to 15 business days.
Some orders may take more than 15 days.
Ocean freight orders are usually delivered in about 45 to 60 working days, depending on the delivery address, the delivery time will vary.
All shipments will be arranged with the customer through the carrier and require a valid daytime phone number.